Your withdrawal step by step
Log in, open the Bank tab, choose Withdraw and pick the method that suits you. Your request rests in a rolling 24-hour review window, during which you can reverse it and keep playing. Select express methods are processed without that window. Interac and Visa payouts then arrive within 1-3 business days, and processing can take up to 72 hours in total. The withdrawal-time page separates the review, processing, sent and arrival statuses.
Verification keeps payouts safe
Spin Galaxy asks for documents at registration or before processing a financial transaction. A first withdrawal, a large amount or a change of payment option may add a short security check. A national ID, passport or driver’s licence and a utility bill are the usual documents. The verification guide shows how to prepare, and once your documents are verified the payments team processes your withdrawal.
Pick your payout method
Where possible, payouts return to the method you deposited with. A Visa deposit goes back to the Visa card on record when the card qualifies, and Interac suits Canadian bank accounts. Withdrawals can arrive as a single payment or in increments, depending on the method. The payment-methods guide compares every option, and support is there with live chat and email if you want a hand with a request.
Keep your request record
Note your request reference after you submit and follow the status in your account: pending, document review, processing and sent follow one another in order. Choose a payout route before submitting, check the receiving details and keep your account profile up to date. The withdrawal-time page explains what each stage means, and your balance remains available for play between sessions, so you can keep your balance ready between sessions.
Before you request your payout
Check that your profile details are up to date, upload your ID and proof of address if you have not already, and confirm the payout method in the Bank tab. A little preparation makes the first cash-out smooth. Once you are set, request your payout, watch the status and enjoy the rest of your session, since your balance stays ready for play in the meantime.
After your first payout
Later withdrawals follow the same steps and are quicker to arrange, because your documents are already on file. Keep using the same method for deposits and cash-outs, and use the deposit limits in your account to keep your play on plan. The responsible gambling guide lists every tool.